Terms and conditions

The site (the "www.medifitindia.com"). is owned and operated by OneDunia Services. Company ("we" or "us"). Please feel free to use the site and the app; however, your access and use of the site and the app is subjected to the following terms and conditions ("Terms and Conditions") and all applicable laws. By accessing and browsing the site and/or the app, you accept, without limitation or qualification, the Terms and Conditions. If you do not agree with any of the below Terms and Conditions, do not use the site and/or the app. We reserve the right, in our sole discretion, to modify, alter or otherwise update these Terms and Conditions at any time and you agree to be bound by such modifications, alterations or updates.

  • www.medifitindia.com delivers only international except India.
  • MedifitIndia.com is not a pharmacy and does not stock any product. The bill that you receive for your order will be from of one of our trusted partner pharmacies.
  • Please note: delivery is only applicable once your order has been confirmed by the delivery team.
  • MedifitIndia.com has the right to refuse any order.
  • To check our complete catalog, download our app on the Google Play Store:www.medifitindia.com


We hope you love using MedifitIndia.com. This document contains important information that you need to consider.

Please note MedifitIndia.com App is not a pharmacy or institute related to any medical body.

Last Updated on Dec 1, 2015.

The following Terms of Use constitute an agreement between you and MedifitIndia.com. (“MedifitIndia.com,” “we,” or “us”), the creator of the App, and govern your use of the App. By installing the MedifitIndia.com Application (the “App”), you, the user of the App, agree to be bound by these terms of use (the “Terms of Use”). Please review them carefully before installation.

1. About the app

Everything we offer on and through the App is referred to in these Terms of Use collectively as the “Services.” When you send a prescription order through the App, we will route that prescription to a licensed community pharmacy and get it picked and delivered to you (each, a “Licensed Pharmacy” and together, the “Licensed Pharmacies”). A Licensed Pharmacy will approve and process, MedifitIndia.com will fill and deliver your prescribed medication to you.In connection with using the App and the Services to fill your prescription, you understand that:

  • MedifitIndia.com (i) does not recommend or endorse any Licensed Pharmacies, and (ii) does not make any representations or warranties with respect to the Licensed Pharmacies or the quality of the services any Licensed Pharmacy may provide.
  • MedifitIndia.com uses reasonable efforts to ensure that all Licensed Pharmacies hold a valid pharmacy license.

2. Placing an Order

In order to use the Services, you must provide certain personal and medical information about yourself or those for whom you are authorized to present prescriptions (the “Patient”). You may voluntarily submit, and hereby authorize MedifitIndia.com, its employees, agents and others operating on its behalf, to use and/or disclose personal and health-related information about the Patient, in order to provide the Services to you, in accordance with our Privacy Policy, including, without limitation, the Patient’s name, age, gender, mobile number, email address, delivery address, image of the insurance card, image of the prescription and other information you provide through the App that is either requested by MedifitIndia.com or volunteered by you (“Personal Information”). Please review the Privacy Policy carefully, as your use of the App constitutes your agreement to the Privacy Policy.

3. Authorization to Contact You

You agree to be contacted by the Licensed Pharmacies or by MedifitIndia.com at the mobile telephone number you provide for the purpose of confirming your prescription and scheduling the delivery of your prescribed medication. Standard telephone minute charges may apply if we contact you at a mobile number or device.

By using the Services, you agree to receive email, and/or SMS (text) message notifications containing Personal Information on your mobile device via an unsecure channel. This is your personal choice, and we encourage you to protect this information carefully. You should also check with your carrier on the price and package of SMS messages available with your rate plan. Your carrier may impose message or charge limitations on your telecommunications account that are outside our control. All charges are billed by and payable to your telecommunications service provider.

4. Your Responsibilities

Even though the Services are provided free of charge, the out-of-pocket cost of the medication you receive from a Licensed Pharmacy will be entirely your responsibility.You are responsible for your use of the App and for all use of your Personal Information, including use by others to whom you have given access to your mobile phone. You may use the App and the Services for lawful, non-commercial purposes only. You agree that you shall not (and you agree not to allow any third party to):

  • copy, modify, adapt, translate, or reverse engineer any portion of the App, its content or materials and/or the Services;
  • fraudulently misuse the Services by submitting a prescription which you have no intention of obtaining or by submitting a fraudulent prescription or a prescription you are not authorized to obtain;
  • create user accounts by automated means or under false or fraudulent pretenses; or
  • use the App to violate any law or third party right.

In addition to our rights in these Terms of Use, we may take any legal action to prevent the violation of this provision and to enforce these Terms of Use.

5. No Pharmacy-Patient or Doctor-Patient Relationship

No Pharmacy-Patient Relationship Is Created Between You And Medifitindia.Com By Using The Services Including Any Assistance We May Provide To Help You Process Your Prescription.

We make no guarantees, representations or warranties, whether expressed or implied, with respect to professional qualifications, expertise, quality of work or other information herein. Furthermore, we do not in any way endorse any pharmacy described herein. In no event shall we be liable to you or anyone else for any decision made or action taken by you in reliance on such information.

We have no control over, and cannot guarantee the availability of any pharmacy at any particular time. We will not be liable for cancelled or otherwise unfulfilled orders or any injury resulting therefrom, or for any other injury resulting from the use of the App or Services whatsoever or taking medication.

6. We Do Not Provide Medical or Pharmacy Advice

You acknowledge that although you may send a digital image of a prescription via the App, MedifitIndia.com only routes your prescription to a Licensed Pharmacy. Sending your prescription to a Licensed Pharmacy does not create a pharmacy-patient relationship between you and MedifitIndia.com and does not constitute an opinion, medical advice, or diagnosis or treatment of any particular condition, but is provided to assist you with filling a medical prescription from a Licensed Pharmacy.

You should obtain all medical advice regarding your prescription from your physician and the pharmacy which delivers your medication.
Do not use the app in an emergency or to meet emergency medical needs. If you experience a medical emergency call 102.nothing available through any services is intended to be, and must not be taken to be, the practice of medicine or the provision of medical care.

We do not recommend or endorse any specific medication, pharmacies, doctors, health care providers or other information that are available through the App. If you rely on information obtained by a Licensed Pharmacy, you do so solely at your own risk.Links in the App to other sites may be provided for your convenience only and do not mean that we endorse these sites or the products and services they provide. You acknowledge and agree that we are not responsible or liable for the content or accuracy of these other sites. If you decide to use the prescription discount card, or any other such third party service, then your relationship with respect to such third party service is between you and the third party providing the service.

7. Changes to These Terms of Use

We may change these Terms of Use at any time, as we reasonably deem appropriate. Upon any change in these Terms of Use, we will publish the amended Terms of Use on our website and such changes shall be effective immediately upon posting. You acknowledge by using the App and/or the Services following such posting shall constitute your affirmative acknowledgement of the Terms of Use, the modification, and agreement to abide and be bound by the Terms of Use, as amended. If at any time you choose not to accept these Terms of Use, including following any such modifications hereto, then please do not use the App.

8. Ownership and Use of the App

The content of the App, including without limitation, text, photographs and graphics, is owned by us and our licensors and is protected by copyright, trademark, patent, and trade secret laws, other proprietary rights, and international treaties. You acknowledge that the Services and any underlying technology or software used in connection with the Services contain MedifitIndia.com’s proprietary information. We give you permission to use the aforementioned content for personal, non-commercial purposes only and do not transfer any intellectual property rights to you by virtue of permitting your use of the Services. You may not copy, distribute, republish (except as permitted in this paragraph), sell, or exploit any of the content, or exploit the App in whole or in part, for any commercial gain or purpose whatsoever. Except as is expressly provided herein, MedifitIndia.com and its suppliers do not grant you any express or implied rights, and all rights in the App and the Services not expressly granted by MedifitIndia.com to you are retained by MedifitIndia.com.

9. Disclaimer of Warranties

We provide the app and the services “as is”, “with all faults” and “as available.” We make no express or implied warranties or guarantees about the services. To the maximum extent permitted by law, we hereby disclaim all such warranties, including all statutory warranties, with respect to the services and the app, including without limitation any warranties that the services are merchantable, of satisfactory quality, accurate, fit for a particular purpose or need, or non-infringing. We do not guarantee that the results that may be obtained from the use of the services will be effective, reliable or accurate or will meet your requirements. We do not guarantee that you will be able to access or use the services (either directly or through third-party networks) at times or locations of your choosing. We are not responsible for the accuracy, reliability, timeliness or completeness of the services provided by any licensed pharmacy. Except as expressly set forth herein, medifitindia.com makes no warranties about the information systems, software and functions made accessible through the app or any other security associated with the transmission of sensitive information. Medifitindia.com does not warrant that the app or the services will operate error-free, that loss of data will not occur, or that the services, software or app are free of computer viruses, contaminants or other harmful items.

10. General Limitation of Liability

Your sole and exclusive remedy for any dispute with us is the cancellation of your registration. In no event shall we be liable to you (or to any third party claiming under or through you) for any indirect, special, incidental, consequential or exemplary damages arising from your use of, or inability to use, the app and/or the services. These exclusions apply to any claims for lost profits, lost data, loss of goodwill, work stoppage, computer failure or malfunction, any other commercial damages or losses, or medical malpractice or negligence of providers utilized through use of the service, even if we knew or should have known of the possibility of such damages. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

11. Termination

We may terminate and/or suspend your user account immediately, without notice, if there has been a violation of these Terms of Use by you or by someone using the App from your mobile device. We may also cancel or suspend your registration for any other reason, including inactivity for an extended period, but will attempt to notify you in advance of such cancellation or suspension. MedifitIndia.com shall not be liable to you or any third party for any termination of your access to the App and/or the Services.

12. Indemnification

Upon a request by us, you agree to defend, indemnify, and hold harmless us, our employees, contractors, officers, directors, agents, parent, other affiliated companies, suppliers, successors, and assigns from all liabilities, claims, demands and expenses, including attorney's fees, made by any third party that arise from or are related to (a) your access to the App, (b) your use of the Services, or (c) the violation of these Terms of Use, or of any intellectual property or other right of any person or entity, by you or any third party using your Credentials. The foregoing indemnification obligation does not apply to liabilities, claims and expenses arising as a result of our own gross negligence or intentional misconduct.

13. Choice of Law and Dispute Resolution

These Terms of Use shall be deemed to have been entered into and shall be construed and enforced in accordance with the state law of Telangana Hyderabad, as applied to contracts made and to be performed entirely within Hyderabad. Any controversy, dispute or claim arising out of or related to these Terms of Use or your use of the Services shall be settled by final and binding arbitration to be conducted by an arbitration in Hyderabad. The decision or award of the arbitrator shall be final, and judgment upon such decision or award may be entered in any competent court or application may be made to any competent court for judicial acceptance of such decision or award and an order of enforcement. The parties agree that the arbitrator shall have the authority to impose equitable and injunctive relief as well as to award monetary relief, as the arbitrator deems appropriate.

14. Eligibility

You must be 18 years of age or over, or the legal age to form a binding contract in your jurisdiction if that age is greater than 18 years of age, to use the App and the Services. If you are under the age of 18, you may not use the App or Services. Using the Services is void where prohibited by applicable law, and the right to access the App is revoked in such jurisdictions. By using the App and/or the Services, you represent and warrant that you have the right, authority, and capacity to enter into these Terms of Use and to abide by all of the terms and conditions set forth herein. The App is administered in India and intended for Indian users; any use outside of India. is at the users’ own risk and users are responsible for compliance with any local laws applicable to their use of the Services or the App.A parent or guardian may use this service to manage prescriptions for a minor until that minor turns 18. You, as a parent or guardian, are solely responsible for providing supervision of the minor's use of the service. You assume full responsibility for ensuring that the Personal Information is kept secure and that the information submitted is accurate. When the minor turns 18, we are required to remove them from the service. At that time, the user, now 18, can re-register with the service independently.

15. Other Terms

These Terms of Use and any supplemental terms, policies, rules and guidelines on the App, including the Privacy Policy, constitute the entire agreement between you and us and supersede all previous written or oral agreements. If any part of these Terms of Use is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect. The failure of MedifitIndia.com to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.


This website is for informational purposes only and is not meant to be a substitute for professional medical advice, diagnosis or treatment. MedifitIndia.com is not offering advice, recommending or endorsing any specific prescription drug, pharmacy or other information on the site. MedifitIndia.com provides no warranty for any other information. Please seek medical advice before starting, changing or terminating any medical treatment. Third party logos, trademarks, brand names and images contained on MedifitIndia.com app are for demonstration purposes only and are owned by their respective rights holders, who are not affiliated with this website.